Year of Award
Master of Arts (MA)
Department or School/College
Department of Communication Studies
University of Montana
This study examines Valve Corporation’s Steam gaming forum to understand how members constitute meaning and overcome perceived system abuses. By going outside the system, into what could be called the meta-system, users augment their power within a Steam’s structure where they are in a lower power position. Using qualitative analysis and structurating activity theory as a sensemaking mechanism, two incidents involving developer-user conflict were analyzed. The examination found how users were incorporating outside systems into Steam to create a system network they could use against developers. Also, several instances of systemic contradiction were found and defined. This paper expands upon structurating activity theory and gives indications for future research.
babb, richard E., "STEAMED: EXAMINATIONS OF POWER STRUGGLES ON THE VALUE FORUM" (2017). Graduate Student Theses, Dissertations, & Professional Papers. 11081.
© Copyright 2017 richard E. babb