Year of Award
Master of Arts (MA)
Department or School/College
Department of Communication Studies
Robin Saha, Steve Schwarze
best practices, clean-up, cultural rationality, decision-making, deliberation, environmental management, remediation, technical rationality, tensions
University of Montana
Drawing from qualitative data gathered from environmental management professionals, this paper describes best practices for decision-making in environmental clean-up. Technical experts are knowledgeable about both cultural and technical rationality and employ both, as appropriate, to achieve more robust decisions. Experts use active, passive, and interactive communicative strategies to reduce uncertainties and manage tensions. Deliberation is used to achieve robust decisions. The analysis suggests that organizations can improve acceptability of decisions by authorizing experts to incorporate cultural rationality early in the decision process.
Hemphill, Cassandra J., "What They Consider, How They Decide: Best Practices of Technical Experts in Environmental Decision-Making" (2012). Graduate Student Theses, Dissertations, & Professional Papers. 1180.
© Copyright 2012 Cassandra J. Hemphill