Year of Award


Document Type

Professional Paper

Degree Type

Master of Arts (MA)

Degree Name

Communication Studies

Other Degree Name/Area of Focus

Organizational Communication

Department or School/College

Department of Communication Studies

Committee Chair

Joel Iverson

Commitee Members

Greg Larson, Jonathan Tompkins


Human Resources, Informational Components, New Employee Orientation, Organizational Communication, Socialization Process, Socialization Tactics


University of Montana


When new members begin their employment with an organization, they make a transition from being an outsider to an insider. A significant moment arranged by the organization to facilitate socialization is the New Employee Orientation (NEO). This evaluation examines NEO in relation to the encounter stage of the socialization process. Focusing on what and how information is provided during the NEO program at the University of Montana (UM), this evaluation is based on research of the informational components of Klein and Weaver (2000) and the socialization tactics from Van Maanen and Schein (1979). General conclusions regarding NEO and socialization as well as recommendations for improvement are presented for the benefit of the Human Resource Services office at UM.



© Copyright 2010 Shiloh M. A. Sullivan