Year of Award


Document Type

Professional Paper

Degree Type

Master of Arts (MA)

Degree Name

Communication Studies

Department or School/College

Department of Communication Studies

Committee Chair

Betsy Bach

Commitee Members

Joel Iverson, Udo Fluck


communication, intercultural competence, residence life, training


University of Montana


Despite a recent plateau in the number of international students coming to the U.S., international students still make up a significant portion of the student body at institutes of higher education. Along with attendance at schools, many international students live in campus housing, such as residence halls, and are often placed with a U.S. roommate. Previous research has shown that international and U.S. students may have cultural conflicts, particularly when living together. Since many younger students may not be interculturally competent, it is left to the staff of Residence Life offices, such as resident assistants, to counsel students through their issues; yet many resident assistants do not receive any type of intercultural competence training. A needs analysis was conducted with the current Resident Assistants at The University of Montana, and the results were used to develop intercultural communication competence training for the incoming Resident Assistants in Fall 2009.Body of paper begins here.



© Copyright 2009 Bridget Eileen Flaherty